The network is up. The knowledge is scattered.

The network is up; the knowledge is scattered across a dozen systems. SphereIQ unifies it — the fix ranked by what resolves fastest, the clause cited, the estate modeled as one Twin.

Book a working session See the Twin

How do telecom operators use SphereIQ?

Operators deploy SphereIQ as a governed Company Brain over network runbooks, service contracts, tariffs, and regulatory filings; a Twin of network assets, services, and processes; and agents that rank the runbook most likely to resolve an incident and check contract and tariff terms — with the audit trail and access governance a carrier requires. Every answer is cited to the source and page.

Same platform. Pre-built for your world.

Vertical editions ship with a pre-built Twin schema, agent templates, and compliance packs for the industry — so deployment starts at mile ten, not mile zero.

Twin schema

Network, services & processes

Sites, network elements, services, contracts, and the processes that connect them — one queryable model across the estate, so a change or an incident has context.

Support-runbook copilot

Rank the fix, fast

Ranks the troubleshooting runbooks most likely to resolve an incident, ordered by real time-to-close from resolved-ticket events — with p50, best time, and success rate.

Company Brain

Contracts, tariffs, filings

Service contracts, tariffs, interconnection terms, and regulatory filings answerable in seconds — every answer cited to the document and page, for the field and the back office alike.

Time-to-resolution is a search problem too.

Every response cites the runbook, contract, or filing and page it came from — retrieved from your systems, not generated from memory. Runbooks are ranked by real time-to-close from resolved tickets, not by guesswork. And the whole estate — assets, services, contracts, processes — lives in one queryable Twin.

Every answer

Cited to the runbook, contract, or filing and page it came from

1 model

Network assets, services, contracts, and processes in a single queryable Twin

Ranked by data

Runbooks ordered by real time-to-close, not by guesswork

Asked in every evaluation

Can it ingest OSS/BSS and network telemetry?

Yes, through Connect — though most telecom value starts in the document and contract layer, where answers are slow today, before extending to OSS/BSS and streaming telemetry.

How does it fit our existing service-assurance stack?

SphereIQ connects to it rather than replacing it. The Twin unifies what your OSS/BSS, ERP, and document stores each see partially, and answers cite the source so ops can trust them.

Where do operators usually start?

The incident or field workflow that costs the most time-to-resolution — or the $8,500 AI Spend Diagnostic to baseline what’s already running ungoverned across the network business.

The network scales. The back office should too.

Start with the incident or contract workflow that costs the most time.

Talk to the vertical team See how the Brain works