Field service assistant
Answers an engineer on site from the manuals, and can raise a work order once someone approves it.
Operations · Manufacturing · Someone asks · 6 steps · Reads your documentsA person is asked at “Ask a person”
QuestionQuestion
RetrieveRetrieve
AnswerAnswer
Ask a personAsk a person
Answer shownAnswer shown
Answer shownHeld back
6 steps in the flowDrag the canvas, or any step, to move it around.
Why teams run it
Answers an engineer on site from the manuals, and can raise a work order once someone approves it.
How it is governed
- Nothing after “Ask a person” runs until someone with the right to decide has decided.
- Retrieval respects each source’s own permissions, and the answer names the passage behind it.
- Every run keeps its input, each step’s output, its time and model cost, and any decision.
- In the builder, anything that would change a record or send a message is simulated; reads run for real.
- What you supply
- Equipment manuals as knowledge sources; A work-order API imported under Your APIs.
From template to a live agent
The same builder, tests and release review apply to a template as to anything built from scratch.
- Open it as a working flow
- Every step, source, branch and approval is already in place, and every one of them can be changed before it runs on your data.
- Prove it before it ships
- An evaluation set can gate the release, so a change that breaks an answer never reaches anyone. A question it cannot answer from the sources leaves the gate unproven, not passed.
- Keep a person on the decisions
- A run that needs a decision stops and says exactly what approving will do, and who it is waiting for.
- Publish where people work
- A form, an embedded widget, Microsoft Teams or a scheduled batch — with its own access and limits per deployment.
Related templates
All 60 templates- Process safety assistantAnswers process-safety questions from standards and guidance, citing the book and page.OperationsSomeone asks4 steps
- Incident report writerWrites an incident report in your house format, then a second agent checks it against the regulations.OperationsSomeone asks5 steps
- Form processorTurns a scanned or photographed form into fields, reading the picture rather than expecting typed text.OperationsA document or recording is attached4 steps
- Supplier risk scorerScores a supplier submission against your risk criteria and sends anything below the bar to a person.OperationsA document or recording is attached5 stepsa person approves
See it run on your own data
We open it in the builder, point it at a sample of your documents and systems, and run it with you.